07 348 6223 • 1234 Eruera St, ROTORUA

Frequently Asked Questions

21st Keys

We have a large range of keys in store and available to purchase online.

Your key is OUT OF STOCK? Send us an email and we’ll let you know when we can deliver.

Can’t find what your looking for? Send us an email and we will do our best to accommodate your request.

We can custom design our Solid Wood keys to your requirements.


Shipping to all of New Zealand is available online.

Need us to ship overseas? Send us an email with the product you would like shipped along with your delivery address and we can calculate the shipping for you.


Laser engraving  With our Lasers we are able to easily cut and engrave up to an area of 1000mm x 600mm.  Larger sized items can be catered for with the aid of a pass through system (the system can be opened and the item ‘passed through’ to allow for larger items)

Wood Engraving  All woods can be engraved including Solid timber, MDF and Plywood.  As all timbers engrave differently, some light, some dark, we often make the decision to colourfill the engraving  to give a more defined, contrast look.  This is discussed at time of order.  We can engrave text and/or images in fine detail with sharp definition with our quality Laser Engravers.

Metal Marking  A bonding agent is used and when laser engraved, the heat generated by the laser beam will permanently fuse to the metal creating high-contrast, high-resolution marks  This marking is resistant to weather including rain, wind and salt water making this process suitable for both interior and exterior use.  (not all metals can be marked this way so please ask)

Acrylic/Perspex  Acrylic, also known as Perspex laser cuts and engraves well.  We can cut up to 20mm acrylic and engrave into the surface.  Acrylic can be cut to any shape and engrave text and graphics into the acrylic.  The limit is your imagination. We stock clear, opaque, white and black as well as gold and silver mirror acrylic.  Other colours are available on request.  Clear, Black and tint colours result in a whitish contrast when engraved.

Laminates  Engraving laminates are readily available in a variety of colours and thicknesses. We use laminates for specific purposes including, but not limited to, electrical and industrial labels and tags, exterior plaques and signs, name badges, door signs, key-tags, earrings and much more.

Cutting  We can laser cut many materials including MDF up to 9mm, Acrylic up to 10mm, Laserable plywood, Leather, Card, Paper, Laminates and more.  This process is accurate, precise and consistent which is vital when producing large quantities of products, services or repeat orders.  We produce an extensive range of laser cut and engraved products in house including cake toppers, artworks, gift/card boxes, fridge magnets, décor signs, pendants, key-rings, puzzles and tealight lanterns.


We have different equipment and processes that can be used to achieve full colour printing on many items.

Printing can be done on title plates for trophies and awards, name badges, presentation plaques, 21st keys, coffee mugs, t/shirts  and much more. 

Depending on your requirements we would determine the best process to achieve your desired outcome.

Glass Etching

We have the option of laser etching or sand etching both of which produce an opaque frosted look on glassware.

The sand etching technique is mainly used for irregular shaped items that cannot be laser etched.

Glass etching can be achieved on glassware, glass awards, yard glasses, mirrors and much more. We can etch text, and many graphics onto glass.

Trophies & Awards

We have a selection of Trophies, Awards that can be purchased directly on our website.

You will find Trophy Catalogues containing many more options that can be purchased direct. Send us am email inquiry and we will provide a quote specific to your requirements.

Want something Customised? Send us an email with your ideas and we can come up with a solution to meet your needs.


We have a selection of Medals that can be purchased directly on our website.

We specialize in creating custom wooden medals. Send us an email with your design requirements and we will come up with a solution.

    Your Cart
    Your cart is emptyReturn to Shop